SDET with demonstrated success in leading cross-functional teams to deliver high-quality, high-impact software

Senior Software Engineer, Test, Namely

New York, NY — 2015–present

Develop stress, acceptance, integration, and unit tests using RSpec, Capybara, Cucumber, and Selenium-WebDriver (Ruby). Lead test-engineering strategy and implementation. Perform code review on application developers’ pull requests. Merge and deploy new-feature and bug-fix branches from development through staging environments using github, Kubernetes, and Helm. Serve on company’s culture committee.

Quality Assurance Lead, A Hundred Years

Remote / Contract — 2014–2015

Created core test plan for all A Hundred Years projects.

Employed as QA Lead and Project Manager to client TED for their TED-Ed web app. Architected and developed blackbox tests for the TED-Ed Rails app using Selenium-WebDriver and RSpec (Ruby). Created test plans for the TED-Ed platform using mind maps. Defined Google Analytics custom event tags for actionable usage reporting. Published feature and infrastructure updates to client.

Quality Assurance Lead, Bitly

New York, NY — 2012–2013

Led a quality-of-service improvement from 80% to 99.3%. Architected and developed blackbox tests using Py.Saunter and Selenium-WebDriver (Python). Developed monitoring scripts using Neustar (Java).

Manager, Quality and Support, Change.org

San Francisco, CA — 2011–2012

Led a quality-of-service improvement from 88% to 99%. Architected and developed blackbox tests using Cucumber and Selenium-WebDriver (Ruby). Hired and managed three quality engineers. Set and measured support goals for response time and satisfaction ratings. Handled Tier-3 escalations. Administered JIRA for global team. Mentored and managed Internationalization Product Owner in launching 10 localized sites.

Senior Consultant, Tacit Knowledge

San Francisco, CA — 2009–2011

Led QA practice across offices in Moldova, Mexico, and England to realize strategic goals, including engineering practices, recruiting, and client satisfaction; of 50 internal projects in 2010, the QA practice was most productive. Established and led test-automation disciplines using Cucumber and Selenium-WebDriver (Ruby). Mentored team members in Moldova and Mexico.

Employed as Project Manager and QA Lead to client Nike for a new Sportswear website built on Adobe CQ. Led testing efforts among QA analysts at client site plus three participating consultancies. Delivered on-time launch with 100% uptime and zero critical bugs.

Employed as QA Lead to client H-E-B for a new e-commerce platform built on ATG. Drove performance tuning using JMeter to 100% uptime. Established and led test automation using Cucumber and Selenium-WebDriver (Ruby).

Employed as Lead Performance Engineer and ScrumMaster to client Sephora for a re-platform their system on ATG and Adobe CQ. Drove performance tuning using JMeter to identify platform bottlenecks.

DIRECTOR OF QA and SCRUMMASTER, Bluefly

New York, NY — 2006–2009

Managed four QA analysts. Drove holiday-readiness program using Segue SilkPerformer. Established application-security program using IBM AppScan. Architected automated-testing program using Watir (Ruby) to reduce regression-testing time by 67%. Established and measured goals with department leads to continuously improve team performance. Served as ScrumMaster for systems operations and application development teams.

Senior QA Analyst, Bluefly

New York, NY — 2002–2005

Established QA practices at e-commerce start-up, contributing to a 5% increase in website uptime. Recruited and managed two QA Analysts.

Senior QA Analyst, Federated Systems Group

New York, NY — 2001–2002

Directed quality assurance for the premiere launch of bloomingdales.com.

Skills

Test Automation Selenium-WebDriver, Selenium Grid, Appium; RSpec, Cucumber, Capybara, Py.Saunter; SauceLabs
Performance Tuning JMeter, SilkPerformer
Languages Ruby, Python, SQL, Shell, JSON, XML, CSS, HTML
Continuous Integration Github, Git, SVN; CircleCI, Jenkins, Hudson, Cruise Control; Kubernetes, Helm
Monitoring Neustar Web Performance; New Relic, Keynote; Bugsnag, Honeybadger
Product Management Google Analytics, Bitly Enterprise, Omniture; Product Lifecycle, OKRs, KPIs; MVP, A/B testing; user stories
Project Management Certified ScrumMaster, Agile, Kanban; CMMI; Continuous Improvement; Golden Triangle; servant leadership; JIRA, Trello, Pivotal Tracker

Education

Certificate Segue Certified SilkPerformer Engineer
Certificate Google Analytics Individual Qualification
Master of Fine Arts Creative Writing, Poetry, George Mason University, Fairfax, VA
Bachelor of Arts English, Lafayette College, Easton, PA
Honors in English with Thesis; EXCEL Scholar; Jean Corrie Poetry Prize; H. MacKnight Black Poetry and Literature Prize